there I was sitting inside for what seemed like an eternity

waiting for the cable company to show up

we had been sent new TV cable boxes and a modem

supposedly to fix our erratic TV reception

but after hours on the phone being walked through the installation

we still could not get the TV to work properly

they finally gave up and agreed to send a technician

promising to come within a two hour window

but they often break their promises

sometimes not showing up at all

would today be any different I wondered  

I thought about using the two hour window myself

next time I need an appointment for the doctor

I will give them a two hour window for my arrival

and the doctor must be ready for me as soon as I show up

it will be the same when I go to the dentist or attorney

no more hanging around in waiting rooms

they can all wait for me to show up

If I get to the place at the start of the window

I will sit outside in my car for an hour or more

breezing in with five minutes left in the window

I was thinking of going out for dinner that nightt

A reservation for 7pm is too tight for me

lets say anytime between 6 and 8 pm 

then I might see a movie after dinner

the screening time was 9.30 pm but would call the theatre

telling them to hold off starting the movie until I show up

sometime in my two hour window

this will start a revolution

everybody will live in their own little windows

just a few clicks and the Uber driver is on his way

to pick you up somewhere between 3 and 5 pm

If you get seriously ill just call 911 and ask for an ambulance

they will show up with flashing lights sometime in the next two hours 

then there was a knock at the door

it was the cable company technition

he arrived bang in the middle of the window

quickly repairing the bad cable connection in the street outside

he did the install of the new equipment himself in minutes

he was courteous and explained every button on the new remotes

making sure we were comfortable operating everything

I asked him what he thought about the appointment window thing

surprisingly he confessed that it was obviously infuriating for customers

revealing they were piloting a new system to keep customers better informed

sending multiple text updates to accurately predict technician arrival times

so that customers no longer had to wait around for hours in the dark

I was so happy to learn that the cable company was breaking windows

lets hope others will follow suit

its no fun living in somebody else’s window